Refund Policy

1. Introduction

We offer a 14-day refund window in accordance with Paddle Buyer Terms and applicable consumer protection laws.

2. Refund conditions

You may request a refund within 14 days of purchase in the following cases:

1. You are not satisfied with the product.
2. The product does not meet your expectations.
3. The product has technical issues that cannot be resolved.
4. You were charged twice due to a technical error.
5. A refund is required by law.

After the 14-day period, refunds are generally not provided.

3. How to request a refund

To request a refund, contact us within 14 days of purchase, include your order details and the reason for the request. We review refund requests within 3 business days. support@mapsty.com.

4. Refund processing

If approved, refunds are processed through Paddle (our Merchant of Record) back to the original payment method according to banking timelines.

Applicable payment terms are available in the Paddle Buyer Terms

5. Access and use of digital content

By purchasing and downloading our digital products, you acknowledge that digital content is delivered immediately after purchase.

This does not affect your statutory right to request a refund within the 14-day period where applicable.

6. Contact

For refund questions, contact support@mapsty.com